Terms and conditions

Fees

  • Price schedule is available by contacting us direct on
  • Note that fee schedules may vary for different properties. Please do not pass your rates onto other properties as they may be
    different.

Invoicing

  • Australian Relief Management must be notified immediately when a candidate referred has been appointed or offered a position. Upon recruitment an invoice will be sent out and must be paid strictly within 14 days. Non-payment within these terms will result in interest charges and will void all employee guarantees offered. (No exceptions)
  • Payment can be made via cheque / direct debit or credit
    card.
  • All invoices will be sent via electronic mail on the day the employee commences
    employment.
  • All information received is considered confidential and only used in relation to recruitment of candidate.
  • If a position is cancelled on the date of commencement the employer will still be liable for the cost of
    placement.

Guarantee

(This service is only valid if payment terms have been adhered to)

  • All Casual Chef roles offer a 30 day guarantee
  • All Salaried Chef roles offer a 60 day
    guarantee
  • All Head Chef roles offer a 90 day
    guarantee
  • All Backpacker roles offer a 30 day
    guarantee
  • All Casual / Temporary roles offer a 60 day
    guarantee
  • All Salaried Roles (excluding chefs) offer a 90 day
    guarantee
  • All Senior Management roles offer a 90 day
    guarantee
  • All General Manager / Venue Manager roles offer a 90 day
    guarantee
  • This means that if an employee leaves or is terminated within the guarantee period- one replacement will be supplied. (No guarantees will be offered on
    replacements.)
  • Guarantees will not be offered to staff that have left due to change of contract / hours offered / work injury
    etc.
  • If a replacement is not required for whatever reason then the fee is not refundable nor will it be held in credit for use at a later date. Credits will not be given against other
    roles.
  • Guarantees will not be offered on staff that have not been interviewed or contacted by the employer prior to
    placement.
  • Guarantees will not be offered on staff that have been made redundant or “Unfairly Terminated”.
  • If an employee leaves prior to the account being settled the acount remains payable and a replacement will be offered.