About

Established in 1995

Australian Relief Management (ARM) was established to provide professionally trained staff for the tourism and hospitality industry and now has the reputation as the premier supplier of relief managers & staff for short term, semi-permanent and long term placements throughout Australia. We have earned and maintained our clients trust by consistently delivering a quality service.

 

ARM conduct regular courses at our training facility Smerdon Lodge Motel and throughout Australia to ensure our Relief Staffing Register consists of only the most trustworthy, experienced, reliable and qualified relief managers and staff covering all facets of the industry.

The management team of ARM understands that all properties have particular criteria and procedures. This is a quality that brings ARM to the fore as our managers are trained to adjust quickly to all styles of accommodation and individual challenges they may encounter.

Unlike most other business’s supplying relief staff, ARM is not a paid listing website. ARM knows the quality of our relief personnel available because we train and recruit them to ensure we offer our clients a consistent and professional staffing solution.

ARM Trainers and Assessors are tourism and hospitality experts with over 100 years’ experience in domestic and international tourism. Their knowledge and attention to detail guarantee quality controls are in place ensuring our relief managers are constantly training and increasing their qualifications

Our Training systems have been tried and tested in all aspects of accommodation relief management. Including reservation software training, food & beverage operations, housekeeping, government licenses and general industry related modules ARM conduct regular courses throughout Australia to ensure our Relief Staffing Register consists of only the most trustworthy, experienced, reliable and qualified relief managers and staff covering all facets of the industry.

Mission

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Vision

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Values

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